Compliance with personal data protection legislation is an ethical value of Mirada Homes. We are committed to protecting your privacy and ensuring that your personal data is processed securely and in accordance with applicable law, namely Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

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1. Categories of Personal Data

Depending on how you interact with us, we may collect the following personal data:

• Identification data (name)

• Contact data (email address, phone number)

• Information submitted via the contact form

• Property preferences and related information

• Technical data (IP address, browser type, device, pages visited)

• Communication history with Mirada Homes

We only collect personal data that is strictly necessary for the purposes described below.

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2. Purposes and Legal Basis for Processing

Your personal data is processed for the following purposes:

• Responding to information requests submitted through the website

• Pre-contractual steps taken at the request of the data subject

• Performance of contracts and compliance with legal obligations

• Sending marketing communications, with your prior consent

• Providing relevant information about Mirada Homes based on legitimate interest

• Managing professional or service-related relationships

The legal bases for processing include:

• Consent

• Performance of a contract or pre-contractual steps

• Compliance with legal obligations

• Legitimate interests of Mirada Homes

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before such withdrawal.

 

3. Automated Processing

Your personal data may be used to generate automated communications such as appointment confirmations or customized property recommendations. These processes do not involve decisions producing legal effects or significantly affecting you. You may request human intervention at any time.

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4. Data Retention

Mirada Homes retains personal data only for the period necessary to fulfil the purposes for which it was collected, considering:

• Duration of contractual relationships

• Time required to respond to requests

• Legal obligations

• Legitimate business interests

Personal data may be retained for longer periods when necessary to comply with legal obligations or to defend rights in legal proceedings.

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5. Data Recipients

Your personal data may be shared with:

• IT and hosting service providers

• Website analytics providers (Google Analytics)

• Professional partners such as notaries, registry offices, and legal advisors

• Public authorities when legally required

All recipients are required to process your data in compliance with GDPR.

 

6. International Data Transfers

Some of our service providers (such as Google Analytics) may process data outside the European Union. In such cases, Mirada Homes ensures that appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

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7. Cookies and Analytics

This website uses cookies and similar technologies, including Google Analytics, to analyze website usage and improve performance.

Cookies may collect technical information such as IP address, browser type, and pages visited. You can manage or withdraw your consent for cookies through your browser settings or the cookie banner displayed on the website.

 

8. Data Subject Rights

Under GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request erasure of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us at info@mirada-homes.com. Proof of identity may be required.

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

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9. Data Controller

The entity responsible for the processing of personal data is:

Mirada Homes, Lda.
Rua Sousa Viterbo 34, 1st floor, 1900-427 Lisboa, Portugal

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10. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact info@mirada-homes.com.